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A product of Solution Conviviale Communication
A product of Solution Conviviale Communication
In banking and finance, every interaction counts. Whether it’s to remind someone of a deadline, secure a transaction, or send an offer, SOMUM lets you communicate with your customers automatically, quickly, compliantly, and with a high level of security.
Improve customer relations, reduce your risk of errors, and automate your follow-ups securely.
In the financial sector, reliable and fast communications are essential. SOMUM helps you proactively inform your customers, reduce the number of incoming calls, and offer a seamless, automated, yet always human experience.
Improve your collection rates, communicate in real time, and enhance the security of your operations with automated, flexible solutions that are 100% tailored to the financial sector.
Reduced default rates
Real-time communication with customers
Better conversion of personalized offers
Automation of recurring tasks without loss of control
Enhanced security for critical processes
Features designed for critical communications: inform, secure, and segment with precision. Whether for sensitive alerts, validations, or follow-ups, everything is designed to strengthen your customers’ trust and optimize your processes.
Transactional alerts: Notify your customers as soon as a transaction or movement occurs.
→ Increased responsiveness. Fewer surprises.
Two-factor authentication: Add security during logins or validations.
→ Enhanced protection for your services.
Tracking reports: Analyze response or delivery failure rates.
→ Measure and adjust your strategy.
Segmented mailings: Target your customers according to specific rules (product, risk, status).
→ Send less, but better.
Automated scenarios: Trigger a mailing based on a date, action, or status.
→ Automate without losing control.
Insurers, brokers, regional banks, and cooperatives use SOMUM to improve their efficiency and remain competitive.
Offer your customers a smooth, fast, and reassuring experience while reducing your internal costs.
Whether you need a demo, have a question, or have a project in mind, we’ll support you with simple, effective solutions tailored to your situation.